Shipping Policy (First Aid Equipment only)
At Vitalmed First Aid, we are committed to providing reliable and efficient delivery for your orders. Below are the details of our shipping policy for First Aid Equipment.
Shipping Provider
All our products are shipped, using local couriers, by a trusted third-party provider, Survival, to ensure quality and timely delivery.
Shipping Rates
Standard Shipping: $9.99 (flat rate).
We currently do not offer international shipping or express shipping options.
Order Processing Time
Orders are processed within 2 business days.
Orders are not processed or shipped on weekends or public holidays.
Delivery Time
Standard delivery typically takes 7–10 business days after the order has been processed.
Delivery timelines may vary slightly due to your location or unexpected delays with the shipping provider.
Shipping Limitations
Shipping is only available within Australia.
Unfortunately, we do not offer international shipping at this time.
Order Tracking
Once your order has been shipped, you will receive an email confirmation with tracking details from Survival.
Questions?
If you have any questions or concerns about your shipment, please contact us at:
Email: info@vitalmedfirstaid.com
We are here to assist you with any inquiries about your order or shipping process.
